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New Fitbit app won't show the battery %

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‎10-10-2023 03:24 - last edited on ‎10-10-2023 04:15 by Fitbit Moderator

‎10-10-2023 03:24 - last edited on ‎10-10-2023 04:15 by Fitbit Moderator

Yesterday,  when I went to "today" and pulled down the screen,  it synced my luxe and showed the battery percentage. Today, it syncs, but doesn't show battery percentage. I tried force stop, and Uninstalling the app and reinstalling it.

Still not showing b battery percentage. Help! I've followed all advice in the help section and forum. Nothing is working! Thanks!


Moderator Edit: Clarified subject

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4 REPLIES 4

‎10-10-2023 04:17

‎10-10-2023 04:17

Hello there, @Destinye4life. Thanks for stopping by in the Fitbit Community Forums and trying to solve the inconvenience with the battery level on the Fitbit app. 

Here you find the instructions how to find the battery level on the new Fitbit app: 

Maria | Community Moderator, Fitbit


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0 Votes

‎10-10-2023 05:39

In response to MarreFitbit

‎10-10-2023 05:39

Though the devices section of the app (link above) shows a battery level indicator, the new dumbed down user interface no longer shows the percentage. Though extremely disappointing, you apparently now only get a rough visual indicator without any actionable percentage information.

Best Answer

‎10-10-2023 06:05

In response to JamesMiera

‎10-10-2023 06:05

Hi there, @JamesMiera. Welcome on board. Thanks for sharing this suggestion. I understand how you must be feeling. 

Please note at the moment seeing the actual battery percentage is not possible. We rely on feedback like yours to help us develop products and features that we know our community wants to see. I'd suggest adding your comment and voting for this feature: Restore battery percentage on new Fitbit app. 

To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Maria | Community Moderator, Fitbit


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‎10-10-2023 20:23

In response to JamesMiera

‎10-10-2023 20:23

Thanks for the help! Never paid attention with the new app! Where do you even get a rough idea, as you mentioned? They need to bring that feature back! I don't want to have to hook up my watch to the charger to see what percentage it's at! Thanks again!

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