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New Luxe won't hold a charge

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‎08-27-2021 06:33 - last edited on ‎08-27-2021 08:43 by Fitbit Moderator

‎08-27-2021 06:33 - last edited on ‎08-27-2021 08:43 by Fitbit Moderator

my new luxe doesn't hold a charge more than 24 hours

 

Moderator Edit: Clarified subject

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‎08-27-2021 08:46 - edited ‎03-03-2024 05:10

‎08-27-2021 08:46 - edited ‎03-03-2024 05:10

Hi there, @MargieC38. Welcome to the Community Forums. 

If your Luxe's battery isn't lasting as expected, please see Can I extend my Fitbit device's battery life? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-27-2021 08:46 - edited ‎03-03-2024 05:10

‎08-27-2021 08:46 - edited ‎03-03-2024 05:10

Hi there, @MargieC38. Welcome to the Community Forums. 

If your Luxe's battery isn't lasting as expected, please see Can I extend my Fitbit device's battery life? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎08-31-2021 04:23

In response to MarreFitbit

‎08-31-2021 04:23

Thank you. This helped

 

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‎08-31-2021 04:30 - edited ‎08-19-2023 07:24

In response to MargieC38

‎08-31-2021 04:30 - edited ‎08-19-2023 07:24

@MargieC38 Awesome! I'm glad to hear that the steps I recommended did the trick. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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