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New Luxe won't track my Skin Temperature data

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‎05-25-2022 10:40 - last edited on ‎05-25-2022 14:38 by Fitbit Moderator

‎05-25-2022 10:40 - last edited on ‎05-25-2022 14:38 by Fitbit Moderator

Recently purchased my luxe. Tracks all health metrics fine except skin temp - how can I resolve this?

 

Moderator Edit: Clarified subject

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‎05-25-2022 14:41 - edited ‎11-14-2023 10:57

In response to LZeeW

‎05-25-2022 14:41 - edited ‎11-14-2023 10:57

Hi there, @LauraFBLuxe. Welcome to the Community Forums. 

Everyone has a different temperature baseline. When you wear a compatible Fitbit device to sleep, it checks your skin temperature every minute. As @LZeeW has mentioned, when the Fitbit app has at least 3 nights of skin temperature data, it estimates your personal baseline temperature. As you continue to wear your Fitbit device to sleep, the Fitbit app uses up to 30 nights of data to adjust your baseline temperature. For more information, see How can Fitbit help me track my temperature?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-25-2022 10:46

‎05-25-2022 10:46

Hello @LauraFBLuxe and welcome to the Community.  How new is your Luxe?  The skin temperature must record three days of information in order to set your baseline.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎05-25-2022 14:41 - edited ‎11-14-2023 10:57

In response to LZeeW

‎05-25-2022 14:41 - edited ‎11-14-2023 10:57

Hi there, @LauraFBLuxe. Welcome to the Community Forums. 

Everyone has a different temperature baseline. When you wear a compatible Fitbit device to sleep, it checks your skin temperature every minute. As @LZeeW has mentioned, when the Fitbit app has at least 3 nights of skin temperature data, it estimates your personal baseline temperature. As you continue to wear your Fitbit device to sleep, the Fitbit app uses up to 30 nights of data to adjust your baseline temperature. For more information, see How can Fitbit help me track my temperature?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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