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Notifications are not coming through my Luxe

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‎07-29-2021 06:33 - last edited on ‎12-09-2024 02:50 by Fitbit Moderator

‎07-29-2021 06:33 - last edited on ‎12-09-2024 02:50 by Fitbit Moderator

Notifications are not coming thru. Bluetooth is enabled.

 

 

Moderator Edit: Clarified subject

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‎07-29-2021 08:26 - edited ‎09-15-2023 05:53

‎07-29-2021 08:26 - edited ‎09-15-2023 05:53

Hi there, @tlwalker. Welcome to the Community Forums. Thanks for making sure that your phone's Bluetooth is enable.

May I know the model of your mobile Android and iPhone phone? Please make sure it meets the requirements listed here.

In addition to the steps you've done, please try these steps Troubleshooting quick tips for iPhones and Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-29-2021 08:26 - edited ‎09-15-2023 05:53

‎07-29-2021 08:26 - edited ‎09-15-2023 05:53

Hi there, @tlwalker. Welcome to the Community Forums. Thanks for making sure that your phone's Bluetooth is enable.

May I know the model of your mobile Android and iPhone phone? Please make sure it meets the requirements listed here.

In addition to the steps you've done, please try these steps Troubleshooting quick tips for iPhones and Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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