help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications are not coming through my Luxe

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-01-2021 11:44 - last edited on ‎12-09-2024 02:48 by Fitbit Moderator

‎07-01-2021 11:44 - last edited on ‎12-09-2024 02:48 by Fitbit Moderator

Just got my luxe today when I set it up and did a notification test it worked but now it won't so I am not receiving notifications of text etc have paired and unpaired with Bluetooth reset but nothing is working I am using an android phone 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
21 REPLIES 21

‎07-26-2021 17:30

In response to Hannah_Seattle

‎07-26-2021 17:30

I’ve tinkered with it and it’s always hit or miss whether I ever get any notifications. It’s gotta be a glitch with the luxe. I will sometimes get the 250 steps notification but never get the mindful one. Still not getting calls or txts. Sometimes if I turn my phone off and back on again it’ll start sending notifications but I haven’t gotten consistent notifications on back to back days. I’m hoping Fitbit figures out the problem and is able to fix it!

Sent from my iPhone
Best Answer
0 Votes

‎07-30-2021 15:32

In response to Avnees

‎07-30-2021 15:32

Thanks for the response! I actually tried turning my Luxe off and back on
again, and it cleared up whatever the issue was--too much tinkering when I
set it up? Also, it happened again yesterday, but this time it turned out
that I had accidentally turned the DND on. My bad. So far, mostly good!
Best Answer
0 Votes