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Notifications are not coming through my Luxe

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‎09-24-2021 13:57 - last edited on ‎09-24-2021 18:46 by Fitbit Moderator

‎09-24-2021 13:57 - last edited on ‎09-24-2021 18:46 by Fitbit Moderator

Notifications are not working and I have tried all the recommended steps. 

 

Moderator Edit: Clarified subject

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‎09-24-2021 18:48 - edited ‎08-11-2023 04:57

‎09-24-2021 18:48 - edited ‎08-11-2023 04:57

Hi there, @Sarbeara1981. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

If you've followed the troubleshooting steps from any of the help articles below:

*iPhone users—see Troubleshooting quick tips for iPhones
*Android users—see Why are notifications delayed or missing?

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-24-2021 18:48 - edited ‎08-11-2023 04:57

‎09-24-2021 18:48 - edited ‎08-11-2023 04:57

Hi there, @Sarbeara1981. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. 

If you've followed the troubleshooting steps from any of the help articles below:

*iPhone users—see Troubleshooting quick tips for iPhones
*Android users—see Why are notifications delayed or missing?

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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