05-23-2024
19:10
- last edited on
05-24-2024
04:38
by
MarreFitbit
05-23-2024
19:10
- last edited on
05-24-2024
04:38
by
MarreFitbit
I just recently got my phone number and text messages and calls rnt going through on my Fitbit luxe. Notifications from other apps r working fine it's just with texting and calling. I messed around with settings quite a bit and nothing helped. I also reinstalled the app, nothing-
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
05-28-2024 07:47
05-28-2024 07:47
Ya so they just randomly started coming thru without me doing anything it's rlly weird-
05-23-2024 19:28
05-23-2024 19:28
this article - click to view - tells how to set up notifications. Check your phone settings, too. When I changed phones, I had to reset my notifications (Android) on the app permissions.
05-23-2024 19:35
05-23-2024 19:35
I've done all this and texts and calls still won't go through.
05-24-2024 02:32
05-24-2024 02:32
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or X/Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options
05-28-2024 07:47
05-28-2024 07:47
Ya so they just randomly started coming thru without me doing anything it's rlly weird-