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Notifications are not coming through my Luxe

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‎03-15-2023 16:50 - last edited on ‎03-15-2023 18:21 by Fitbit Moderator

‎03-15-2023 16:50 - last edited on ‎03-15-2023 18:21 by Fitbit Moderator

Hi did you ever get this resolved as I have the same issue, bought new Luxe and was getting notifications for the first day and now nothing. I have tried everything I can google, restart phone, turn on and off BT for Luxe, restart fit bit.  Nothing works so thinking I might have to return it and go back to my Fitbit charge 2.

Moderator edit:  updated subject for clarity

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‎03-15-2023 22:42

‎03-15-2023 22:42

Hi, @AnniF, welcome to the community, you may find this article of interest How do I get notifications from my phone on my Fitbit device? which provides guidance & advice. If you are still stuck please post here again with details of your phone and confirmation everything else on your Luxe is working normally.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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