07-09-2023
15:44
- last edited on
07-10-2023
03:48
by
MarreFitbit
07-09-2023
15:44
- last edited on
07-10-2023
03:48
by
MarreFitbit
This is strange, my Fitbit was working fine for the first couple of weeks and now I only receive reminders and notifications very occasionally and randomly. When I uninstall the app I receive all notifications. Any ideas?
Moderator Edit: Clarified subject
07-24-2023 18:21
07-24-2023 18:21
I'm not receiving notifications either and when I do my Luxe does not vibrate
07-24-2023 18:38
07-24-2023 18:38
Hopefully they come up with a software fix or something soon, it seems like an awful lot of people are having issues 😞
It’s disappointing, I really like the size and style of the Luxe but I almost want to give up on it.
07-26-2023 12:31
07-26-2023 12:31
Ah I see....has Support reached out to you yet?
07-26-2023 12:47
07-26-2023 12:47
I received an email last week from support and they said they were forwarding my case to a specialized team, so far I haven’t heard anything from them.
07-26-2023 13:27
07-26-2023 13:27
🙁I hope they reach out and fix whatever software bug this is asap.....it seems to be affecting a lot of users. So far, I've not had any notification issues, although I'm afraid saying that out loud will now jinx it haha.
07-26-2023 13:31
07-26-2023 13:31
Hahaha hopefully not!