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Notifications are not coming through my Luxe

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‎07-11-2023 19:29 - last edited on ‎07-12-2023 04:02 by Fitbit Moderator

‎07-11-2023 19:29 - last edited on ‎07-12-2023 04:02 by Fitbit Moderator

Can anyone tell me how to get my phone calls and messages to show up on my Fitbit luxe tracker? I'm not getting the notifications. I don't know what is going on with it and I tried to use the live chat. Help and it was no help.

Moderator Edit: Clarified subject

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‎07-12-2023 02:53

‎07-12-2023 02:53

Hi, @Courtney_T03 please can you confirm what phone you use?

Sense, Charge 5, Inspire 2; iOS and Android

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‎07-12-2023 04:04

In response to Julia_G

‎07-12-2023 04:04

Hi there, @Courtney_T03. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Luxe. @Julia_G Thanks for trying to help!

As you mentioned, I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. Since you have reported this matter to our Support Team, please note there's nothing left we here in the community can suggest other than reaching out to our team again.

Maria | Community Moderator, Fitbit


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