Notifications are not coming through my Luxe

[Rtp1]

luxe doesn’t show my texts or phone calls

Moderator Edit: Clarified subject

[Odyssey13]

Hi @Rtp1  you need to approve notifications.  this article should help, click to read

I got a new Android phone last week and spent a day playing with the settings. At first, I was not getting my notifications until I poked about and found how to set them.

From the Fitbit app, go to the symbol upper left of the dashboard. Click on it. Then click on your device. Scroll down to Notifications and select the ones you wish. The main thing for me is selecting the correct messaging symbol. I use Verizon's messaging system, not Samsung's or Google's. Once I corrected it, as it wasn't the default setting, I started getting my calls and texts.

[MarreFitbit]

Hi there, @Rtp1. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Luxe is not showing your notifications. We're here to help you! 

Have you tried what @Odyssey13 suggested?

Additionally, I'd recommend checking whether your Luxe is in sleep mode. When sleep mode is on:

• Notifications, goal celebrations, and reminders are muted.
• The screen's brightness is set to dim.
• The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
• The sleep mode icon illuminates in quick settings.

If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone.