05-21-2021 05:06
05-21-2021 05:06
I have ordered a gift for my wife, after confirming the order i discovered that i had to choose the size Small instead of L, now i am not being able to contact Fitbit, cause when you go to customer service there is no number or email or anything you can contact them with. what should i do now ?
05-21-2021 06:43
05-21-2021 06:43
Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options
05-21-2021 06:46
05-21-2021 06:46
05-21-2021 06:57
05-21-2021 06:57
Did you try the online chat? Click on "other options" I'll notify a moderator to assist you. They would know.
05-21-2021 07:05
05-21-2021 07:05
Hi Thank you for your help !! but there is nothing like that anywhere on their website !!
1- Fit bit community
2- fit bit support through twitter who I sent them, they asked me to check Help.
3- menstrual health tracking
4- fitbit troubleshooting
5- broken band
6- fitbit premium
there is no other options, there is no number nothing for EU
05-21-2021 07:07
05-21-2021 07:07
Does this link work for you? You can choose a chat.
https://myhelp.fitbit.com/s/support?language=en_US
05-21-2021
07:30
- last edited on
05-21-2021
13:10
by
YojanaFitbit
05-21-2021
07:30
- last edited on
05-21-2021
13:10
by
YojanaFitbit
Yes perfect thank you for your help 🙏
Moderator Edit: Formatting