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Pre-order inquiry about Fitbit Luxe

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‎06-22-2021 04:48 - last edited on ‎06-22-2021 08:38 by Fitbit Moderator

‎06-22-2021 04:48 - last edited on ‎06-22-2021 08:38 by Fitbit Moderator

Hi,

I ordered a Fitbit Luxe on 5/5/21 and was promised delivery mid June. Does anyone know how to contact Fitbit to check on its delivery progress. I have tried every way I know to contact them and can't get any joy. Will someone please help with some contact details.

Thanks,

Jennifer Wharton

 

 

Moderator Edit: Clarified subject

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‎06-22-2021 08:38 - edited ‎09-05-2023 10:06

‎06-22-2021 08:38 - edited ‎09-05-2023 10:06

Hi there, @malone51. Thanks for stopping by in the Community Forums. 

Please keep in mind that pre-orders placed in Europe are likely to be shipped this week. If you have any concern with your order details, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

We're sorry for the hard time you had while reaching our Support Team, due to recent events affecting our operations, support options are limited and wait times are longer than usual. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-22-2021 08:38 - edited ‎09-05-2023 10:06

‎06-22-2021 08:38 - edited ‎09-05-2023 10:06

Hi there, @malone51. Thanks for stopping by in the Community Forums. 

Please keep in mind that pre-orders placed in Europe are likely to be shipped this week. If you have any concern with your order details, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

We're sorry for the hard time you had while reaching our Support Team, due to recent events affecting our operations, support options are limited and wait times are longer than usual. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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