help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Resting heart rate is stuck-Luxe

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-13-2021 00:03 - last edited on ‎11-14-2021 15:10 by Fitbit Moderator

‎11-13-2021 00:03 - last edited on ‎11-14-2021 15:10 by Fitbit Moderator

My resting heart rate has been stuck on 52 for the last 5 days. 
It normally goes up and down a bit so don’t think this is right. 
I’ve tried cleaning the back and restarting but it’s made no difference. 
any ideas what to do ?

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎11-14-2021 15:10 - edited ‎11-14-2021 15:10

‎11-14-2021 15:10 - edited ‎11-14-2021 15:10

It's great to see you in the Fitbit Community, @Angie124.

 

Thank you for trying to resolve the issue with your Fitbit Luxe before contacting us.

 

Please verify if your resting heart-rate is the same in the online Dashboard at fitbit.com.

 

You can find information about how your Fitbit Luxe tracks your resting heart-rate and what factors can affect your readings in this article in the menu "What's resting heart rate?".

 

See you around.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes