help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen Wake isn't working on my Luxe

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-27-2021 08:36 - last edited on ‎07-27-2021 09:13 by Fitbit Moderator

‎07-27-2021 08:36 - last edited on ‎07-27-2021 09:13 by Fitbit Moderator

My Luxe has quite opening when I turn my wrist outward.  It was working then it stopped.  I have to touch it a few times before it turns on.  Please help. 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-27-2021 09:16 - edited ‎09-15-2023 06:02

‎07-27-2021 09:16 - edited ‎09-15-2023 06:02

Hi there, @midredgil. Welcome to the Community Forums. 

If the Screen Wake is no longer working on your Luxe, please go to your quick settings and check if the screen wake has been accidentally been turned off. To do so, swipe down from the clock screen to access the quick settings. Here you can change whether the screen turns on when you turn your wrist. For more information, see How do I navigate my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎07-27-2021 09:16 - edited ‎09-15-2023 06:02

‎07-27-2021 09:16 - edited ‎09-15-2023 06:02

Hi there, @midredgil. Welcome to the Community Forums. 

If the Screen Wake is no longer working on your Luxe, please go to your quick settings and check if the screen wake has been accidentally been turned off. To do so, swipe down from the clock screen to access the quick settings. Here you can change whether the screen turns on when you turn your wrist. For more information, see How do I navigate my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes