I am using a Fitbit Luxe, but it hasn't been recording my sleep for the past few days despite wearing it. I have tried resetting the Fitbit Luxe, reconnecting it via Bluetooth, and updating the app, but there has been no change. How should I address this issue? Additionally, I couldn't find clear contact information on the homepage, so please also let me know how to directly contact support for assistance.
Best Answerhere are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or X/Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options
Best Answer