Sleep logs in different time zome

[TanyainMex]

Luxe shows the right time on the watch but logs my sleep in a different time zone (i.e. time asleep is correct, but shows me falling asleep and waking up one hour later than actual times). What’s happening?

[Heather-S]

@TanyainMex Have you tried any troubleshooting steps? I'd try turning bluetooth on and off and/or unpairing the device and repair it to your phone. Also double check that your time zone is set correctly, though it sounds like it's only the sleep affected so it probably is.

[Julia_G]

Hi, @TanyainMex , are you by any chance living in a country that has recently given up Daylight Savings Time (Mexico, and some Caribbean countries are among them)?  I am recently back from Barbados and the exact same thing happened to me while I was there (clock face correct but sleep hours wrong by one hour). I think the Fitbit engineers updated only part of the database to reflect the timezone adjustment, so sleep hours are logging the wrong time.