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Steps not being recorded

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‎01-31-2024 17:21

‎01-31-2024 17:21

Luxe does not track my steps on my walking pad. Why? 

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‎02-01-2024 11:23

‎02-01-2024 11:23

Hi, @Maryann19339 welcome to the community, you may find these articles offer you an answer How does my Fitbit device calculate my daily activity? - Fitbit Help Center 

You will see that steps are calculated by measuring your arm movement, if you are holding on to something & not moving your arms this will impact your step count. This third-party article provides more advice - How to make your fitness tracker count steps more accurately - The Verge .

I hope this helps, please post here again if you have any further questions on this issue.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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