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Can't log into my Fitbit account

yesterday - last edited 8 hours ago by Fitbit Moderator

yesterday - last edited 8 hours ago by Fitbit Moderator

Unable to log on. Thought I forgot my password and am not getting the email 

Moderator Edit: Clarified subject

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8 hours ago

8 hours ago

Hi there, @Jan45805. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that you're still unable to log into your Fitbit account. I understand your concern, I will do my best to help you with this!

If you don't receive the email, it's possible that you entered your email address incorrectly or the email went to your Spam or Junk folder. Try completing this step again and check all your email folders. For more information, see How do I change or reset my Fitbit password?

Maria | Community Moderator, Fitbit


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