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Versa 3 is not syncing properly to my Fitbit app

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‎09-15-2022 15:42 - last edited on ‎09-16-2022 15:47 by Fitbit Moderator

‎09-15-2022 15:42 - last edited on ‎09-16-2022 15:47 by Fitbit Moderator

I noticed that fitbit does not sync with the application automaticly until I run the fitbit application on my phone (iOS) and refresh it manually. Is there an auto-sync feature so that I dont have do refresh eveny time manually?

 

Moderator Edit: Clarified subject

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‎09-16-2022 15:47 - edited ‎08-18-2023 05:31

‎09-16-2022 15:47 - edited ‎08-18-2023 05:31

Hi there, @dovha. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Data automatically syncs to the Fitbit app throughout the day. Each time you open the Fitbit app, your device syncs automatically when it's nearby.

If your Versa 3 stopped syncing, the likely problem is a connection issue. For detailed information on how to diagnose and solve the problem, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-16-2022 15:47 - edited ‎08-18-2023 05:31

‎09-16-2022 15:47 - edited ‎08-18-2023 05:31

Hi there, @dovha. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Data automatically syncs to the Fitbit app throughout the day. Each time you open the Fitbit app, your device syncs automatically when it's nearby.

If your Versa 3 stopped syncing, the likely problem is a connection issue. For detailed information on how to diagnose and solve the problem, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer