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Water lock feature on my Luxe won't turn on

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‎07-13-2021 05:18 - last edited on ‎07-13-2021 05:59 by Fitbit Moderator

‎07-13-2021 05:18 - last edited on ‎07-13-2021 05:59 by Fitbit Moderator

Hello! When i try to turn on my water lock, it won't lock.

Anybody experienced the same thing

 

Moderator Edit: Clarified subject

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‎07-13-2021 05:58 - edited ‎03-20-2024 12:59

‎07-13-2021 05:58 - edited ‎03-20-2024 12:59

Hi there, @Ryfita13. Welcome to the Community Forums. 

Note that water lock turns on automatically when you start a swim in the Exercise app 

On the other hand, please make sure you're enabling the water lock feature correctly by swipe down from the clock screen, then tap Water Lock, then firmly tap your screen twice. To turn off the waterwater lock, double-tap your screen again. For more information, see Can I swim or shower with my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-13-2021 05:58 - edited ‎03-20-2024 12:59

‎07-13-2021 05:58 - edited ‎03-20-2024 12:59

Hi there, @Ryfita13. Welcome to the Community Forums. 

Note that water lock turns on automatically when you start a swim in the Exercise app 

On the other hand, please make sure you're enabling the water lock feature correctly by swipe down from the clock screen, then tap Water Lock, then firmly tap your screen twice. To turn off the waterwater lock, double-tap your screen again. For more information, see Can I swim or shower with my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes