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Weekly Report doesn't show stats if I don't manually sync-Luxe

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‎08-10-2021 07:31 - last edited on ‎01-23-2025 12:48 by Fitbit Moderator

‎08-10-2021 07:31 - last edited on ‎01-23-2025 12:48 by Fitbit Moderator

I am not seeing all the stats for everyday if the week on the weekly report emailed to me unless I remember to manually sync it at the end of the week.

 

Moderator edit: updated subject for clarity

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‎08-12-2021 16:32 - last edited on ‎06-14-2023 08:16 by Fitbit Moderator

‎08-12-2021 16:32 - last edited on ‎06-14-2023 08:16 by Fitbit Moderator

It's great to see you in the Fitbit Community, @Marlownds.

Thank you for the information provided.

To try to resolve the issue with your progress in the Weekly Report please set up your Fitbit Luxe as a replacement device:

  1. Tap the Today tab, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

Whether you experience syncing issues, please follow these troubleshooting steps.

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