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Weekly exercise not showing in chart on Sundays-Luxe

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‎01-30-2022 17:07 - last edited on ‎02-01-2022 17:33 by Fitbit Moderator

‎01-30-2022 17:07 - last edited on ‎02-01-2022 17:33 by Fitbit Moderator

I recently bought a Luxe and have a daily and weekly exercise goal. I've met my daily exercise goal the last 2 Sundays, but it did not show up in my 5 day "weekly exercise" chart. Every other day that I meet my exercise goal it shows up and counts toward my weekly goal. I am using the Android app on my phone. Per advice from other forums, I have tried logging out of the app and restarting my phone, but it is still not showing up.

 

Moderator edit: updated subject for clarity

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‎02-01-2022 17:32

‎02-01-2022 17:32

Welcome to the Fitbit Community, @DogWalkerInKC.

 

I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

 

In this case, I would recommend restarting your Fitbit Luxe by following these instructions.

 

In addition, you can set up your Tracker as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1643765418953.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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