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When I sync my Luxe my app on my phone isn't recording the data. It just sits at zero steps

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‎06-10-2022 09:51

‎06-10-2022 09:51

I have a Luxe Fitbit and I love it.  Today after I synced my app on my iPhone, the app stayed at zero.  I have 3,440 steps already.

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‎06-10-2022 10:07

‎06-10-2022 10:07

It corrected when I entered my water numbers

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‎06-10-2022 10:15

‎06-10-2022 10:15

Hi @DRBeck  try restarting your Luxe a few times, that often takes care of glitches. Rebooting your phone might help, too. Let us know what happens. I have a Luxe too and love it.

Stepping in the U.S.A. since September 2013. Android 14

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