When is the update for the Sp02 due?-Luxe

[Angel83]

When is the update for the Sp02 due?

Moderator edit: updated subject for clarity

[EdsonFitbit]

It's great to see you in the Fitbit Community, @Angel83.

Thank you for your question.

The update for the SpO2 app doesn't have a due date, but we recommend keeping Fitbit devices updated in order to guarantee an optimal performance.

For instructions on how to update an app, please visit this article and open the menu "How do I manage apps on my Fitbit watch?".

If you have any other question, please don't hesitate to contact us back.

[NatalieFaye]

How are you guys getting away with this level of deceptive marketing?   I bought the Luxe specifically for the sp02 levels.  Your site lists it as one of the features, toward the TOP of the feature list.  NO indication of a "coming soon" unless you click on the detail arrow and read the footnote at the bottom.  There are 25 high level features listed on that page. I was supposed to go through every single of them to read the fine print, in case you were trying to trick me?  That's bait.  Not cool. 

[EdsonFitbit]

Welcome to the Fitbit Community, @NatalieFaye.

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

Once any update be available, it will be communicated as soon as possible. Thank you for your patience.

Feel free to contact us at any time.

[MissGunny]

I was in contact with them on this and I was told hopefully this fall.  We will see.  I agree that the disclaimer for this is a very very far reach and I too purchased this model solely because of the Sp02.  Hope it is sooner than later, but also remember it will only track the Sp02 while sleeping.

[Giampi71]

Fall starts on 9/23 and end on 12/20... Quite a precise ETA I would say for a feature marked for Luxe, released on April

[Maureen24]

I bought this specifically for the SpO2 and don’t recall anywhere saying it only recorded at night. This is absurd, and is very unfair to sell this product promoting a service they don’t provide. If it can record at night why not anytime. Frustrated at the length of delay, I’ve now had this 2 months and still waiting

[waynezwor1d]

The one thing that’s annoying about it is didn’t Fitbit already figure this out with the Charge 4. How was this bundled again. You’re part of Google, at what point does a director or project manager  not fix these issues.