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Why is my Luxe screen flickering? [video]

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‎03-12-2023 07:14 - edited ‎03-12-2023 07:26

‎03-12-2023 07:14 - edited ‎03-12-2023 07:26

Hello, 

 

My Luxe was delivered almost 4 months ago on December 1, 2022.
I purchased it directly from Fitbit.

 

A few moments ago, the screen started flickering.

See video of it here:
https://vimeo.com/807235450

 

I put it on the charger to see whether that would make it stop, but it persisted.

 

What is the fix for this?

 

Thank you.

Robin

Best Answer
2 REPLIES 2

‎03-13-2023 02:02

‎03-13-2023 02:02

Hi @RobinRee   If Restarting your Luxe a few times doesn't help you will need to contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎03-13-2023 07:29

In response to NellyG

‎03-13-2023 07:29

Thank you.

Best Answer
0 Votes