Wrong time shown and not able to sync

[Roosje1987]

The time on my luxe is incorrect (1 hour and 13 minutes). And I can’t sync the Fitbit to my phone. I already tried to reset, check updates etc but nothing works 😞

[May82-22]

Same issue! I followed all the steps of unpairing and trying to pair again and it’ll stuck, can’t pair my luxe anymore

[Parkylass]

It’s happened to me too. 

[Parkylass]

Strangely, as I wrote on this page about inability to pair with my phone, it came up that it had paired. Don’t know how but correct time and date now. 

[NanaBurns]

You're very lucky.  I've been fighting with mine for a month

[ipaipa]

Mine started doing that this week too. It's driving me nuts. The point of a watch is to have the right time.

[May82-22]

Ok update , it finally worked and here’s what I did.

unpair your Fitbit, restart phone, restart Fitbit , fully charge the Fitbit and when I tried pairing I actually removed it off of the charger and it paired and synced (it says you need to keep it charged but that kept failing for me).

[ipaipa]

Glad it worked for you. I tried and mine is still the wrong time.