how do I switch off the timer on my Luxe?

[Rinskenow]

When my timer goes off, a red circle with a tiny cross in it appears and it says: time is over. How do I use this feature? When I try to tap it, it moves like a sort of balloon but there is no way to tap it twice.....it drives me crazy 🙂 

Because of this the timer stays in the timer mode and does not return to the original screen. Does somebody know how to end the timer??

Thank you!

[EdsonFitbit · Accepted solution]

Welcome to the Fitbit Community, @Rinskenow.

Thank you for your question.

When the timer goes off on your Fitbit Luxe, if you tap the touch screen it will show a red balloon like you mentioned, you need to swipe it up and tap dismissed.

[Rinskenow]

Thanks so much! I did a restart on my Fitbit yesterday and now your
suggestion works - I also discovered this myself yesterday. Before the
restart however I was not able to dismiss the timer, it kept counting time
because all I could do was tap on Start. Thank you for taking the time 🙂

[EdsonFitbit]

Thanks for your response, @Rinskenow.

I'm glad to hear that you've resolved the issue with the timer on your Luxe. Thank you for letting us know how you did it.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

Feel free to contact us at any time.