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luxe gorjana band constantly falls off

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‎02-28-2023 14:59 - last edited on ‎12-19-2024 08:25 by Fitbit Moderator

‎02-28-2023 14:59 - last edited on ‎12-19-2024 08:25 by Fitbit Moderator

the luxe gorjana band constantly falls off the fitbit. once it happened to me and mine was run over by a car, destroying the fitbit and band. i was offered a replacement from support, but i really wish it would just stay on. when i asked support if they were fixing the issue, they told me to post here.

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2 REPLIES 2

‎02-28-2023 15:21

‎02-28-2023 15:21

@braxtron since support is replacing it, why not just see how the new band works for you.

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes

‎02-28-2023 15:23

In response to Odyssey13

‎02-28-2023 15:23

unless they've redesigned the band or luxe, it's going to reoccur. posting here because support told me it's the best way to get visibility on this design failure.

Best Answer