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my fitbit hasn't had the proper date for over a week. It is a day after the realtime.

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‎01-28-2023 23:31 - last edited on ‎03-27-2025 21:00 by Fitbit Moderator

‎01-28-2023 23:31 - last edited on ‎03-27-2025 21:00 by Fitbit Moderator

I need help resetting the date and time.

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‎01-29-2023 04:49

‎01-29-2023 04:49

@joannel_purkis Your watch needs to sync to your phone in order to give the correct date and time. I'd try a couple of things to get this working again:

  • Remove the device from your phone's bluetooth and add it again
  • Remove the device from the Fitbit app and add it again
  • Uninstall the Fitbit app from your phone and download it again
  • Last resort is to perform a factory reset the device 
Heather | Community Council | Eastern Shore, AL
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