Fitbit app says I've gained 235lbs since last use

[secretclean]

Hey y'all, I'm not sure what's up with my Fitbit app. I have a Fitbit Versa 2 that I hadn't used since last August. Just charged it up and synced it tonight, and I see that it thinks I weigh 416lbs.

Now I'm a software developer working from home so it's not out of the question with quarantine, lol. But I'm definitely below 200. My smart scale says I weigh 187 currently, and I weighed 181 when I last used the watch.

Why does it think I gained 235lbs since I last used it? How does this app calculate weight? Is there any way (not weigh) to reset this?

[secretclean]

Figured it out. Will post here in case others are experiencing issues regarding weight logging.

Using the app, click on your profile picture. This brings up the settings. Go to "Third Party Apps," then "Manage 3rd Party Apps." This will direct you to the full web UI logged in as your profile (presumably an extension of this site). You'll see "Settings" in the Fitbit blue font color in the menu hierarchy. Select that, then select "Manage Data," then expand "Weight logs" and tap "Review data." This brings up a page where you can edit your weight tracking manually, allowing you to delete errant data as well. My inference is that the "Manage Data" page lets you do this for all data, which is nice.

Would like to note that I had an app called "EufyLife" installed, which indicated its primary function was to maintain weight logs. I uninstalled that and am looking for an alternative in the app store.

[WilsonFitbit]

Hello @secretclean, welcome to the community forums! 😊

Thank you so much for sharing us the way you resolved your concern! I'm pretty sure that other users with a similar inquiry will find your post helpful. 😇

On a side note, I'm so happy to hear that you're now back on track using your Versa 2 😁, please continue tracking towards your fitness goals! 

Have a great day!