03-31-2022 18:17
03-31-2022 18:17
There used to be the ability to delete weight badges, and unfortunately the scale associated a weight that awarded me numerous badges.
Any way to do this now? Kinda takes the wind out of my sails.
Thanks!!
05-09-2022 12:17
05-09-2022 12:17
I wish I could figure this out too. I have all the badges losing up to 195lb and I know that never happened lol. Wish I could fix it.
05-24-2022 07:42
05-24-2022 07:42
Today I just fumbled and entered a too-low weight by mistake, and yeah, I'd love to delete the resulting "You reached your goal weight!" badge. Would the Fitbit support people just do it for us? Am I dreaming?
05-24-2022 08:02
05-24-2022 08:02
Okay, I just asked a support chat to delete the two badges I don't want, and the guy was all "Sure! I've escalated this to higher support level and they will reach out by email. Here is your case number."
I assume the next step is the higher level telling me they can't delete badges, but I'll report back. 😉
05-24-2022 10:51
05-24-2022 10:51
Score! Received this email:
Hi Sarah,
Thank you for contacting Fitbit. We'll be glad to further assist you in regards to the badge deletion.
We removed the badges you requested. Please wait 24 hours, then log out of and back into your Fitbit account to see the badge changes.
06-06-2022 21:57
06-06-2022 21:57
I am trying this as well since I have multiple weight loss badges that I received incorrectly (both by entering the wrong weight mistakenly, also syncing issues with a scale, and the others I have no idea how I received them.