Okay, I just asked a support chat to delete the two badges I don't want, and the guy was all "Sure! I've escalated this to higher support level and they will reach out by email. Here is your case number."
I assume the next step is the higher level telling me they can't delete badges, but I'll report back. 😉
Best AnswerScore! Received this email:
Hi Sarah,
Thank you for contacting Fitbit. We'll be glad to further assist you in regards to the badge deletion.
We removed the badges you requested. Please wait 24 hours, then log out of and back into your Fitbit account to see the badge changes.
I am trying this as well since I have multiple weight loss badges that I received incorrectly (both by entering the wrong weight mistakenly, also syncing issues with a scale, and the others I have no idea how I received them.
Best Answer