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Log weight

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I can’t log in my exact weight anymore, he does not except the numbers after the point, I think it should be a comma instead of a point but the comma is not available. I never had any problems with this until now. Does anyone knows What I should do? Thanks a lot!
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I am tryingto but it says : invalide weight. I am using the app on my I-phone. It deels that the is not accepted. I never had this problem before!

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Where are you trying to enter your weight: 1) in the mobile app (if so, iOS or Android), or 2) in a browser at www.fitbit.com? Your problem seems to be related to the character used as a decimal separator: comma vs. dot. I’m not sure what determines the exact character being used/displayed, but even if you would prefer to use  a comma instead of a dot (possibly because it’s the convention in your country), just try entering your weight with a dot instead. If/when doing so, is it accepted?

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

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I am tryingto but it says : invalide weight. I am using the app on my I-phone. It deels that the is not accepted. I never had this problem before!

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There is no solution yet, I pushed the wrong button 😳

If somebody could help me, I am using the app a lot! Thanks!

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When I weigh my firewood, I round to the whole pound

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@Katrien1961 wrote:

There is no solution yet, I pushed the wrong button 😳

If somebody could help me, I am using the app a lot! Thanks!


This i weird. I normally don’t have to manually enter my weigh-ins, as I have a Fitbit Aria scale connected to my account, and it does it automatically for me. However, I have a secondary account for my Versa with no scale connected to it. I was able to manually enter my weight in the iOS app (on my iPad), as you can see here:

 

IMG_0041.jpg

 

My numeric values also use a comma as separator. I believe this is the consequence of the regional settings (my iPad has "Finland" as the value for General > Language & Region > Region). You may want to check your region in the settings of your iPhone.

 

Fitbit also has some regional information under your profile. I’m not sure if it affects or overrides settings selected at the OS level.

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

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I also got the same problem on an iphone. I only see the . And want to use a ,

 

the region settings on my iphone are correct and indicate a , as decimal devider and a . as thouse d devider.

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