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My flex is not registering my steps

‎04-15-2014 18:03

‎04-15-2014 18:03

Help ! I walked 2 miles today and it didn't register any steps

 

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3 REPLIES 3

‎04-15-2014 20:49

‎04-15-2014 20:49

Can you give us a little more detail, please? Were you on a tread mill? Were you walking outside?
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‎04-16-2014 17:34

In response to SunsetRunner

‎04-16-2014 17:34

I was walking outside, but it didn't even register any steps that I took during the day. I wear mine all the time.
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‎04-17-2014 08:51

In response to Frannell

‎04-17-2014 08:51

I would email the company for help.

 

https://help.fitbit.com/customer/portal/emails/new

 

here is the link ^ 

 

How it helps! 🙂

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