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App freeze when tap on female health tile V.2.79

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‎10-01-2018 15:33 - last edited on ‎10-02-2018 13:53 by Moderator Alum

‎10-01-2018 15:33 - last edited on ‎10-02-2018 13:53 by Moderator Alum

App freeze when tap on female health tracking module on ver 2.79 the iOS version is 10.1.1

 

Moderator edit: Updated subject for clarity.

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3 REPLIES 3

‎10-02-2018 13:50

‎10-02-2018 13:50

Nice to see that you're digging into the Forums @ava_l, let me give you a warm welcome to our Community.

 

Thanks for reporting this. Can you please try to force quite the Fitbit App and log out for a moment. If the issue persist, we might have to wait for the next update; to see if this solves that issue.

 

Thanks for sharing.

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‎10-02-2018 14:10

In response to YojanaFitbit

‎10-02-2018 14:10

Hello @YojanaFitbit thank you for the work around! It does resolve the issue. Thanks for the help again

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‎10-03-2018 08:51

In response to ava_l

‎10-03-2018 08:51

Hi @ava_l, thanks for getting back and confirming the outcome of your case. Cat Frustrated What model of phone are you using? If this is not working, we might have to wait for a future update.

 

I'll be waiting for your reply.

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