02-20-2020
08:21
- last edited on
02-21-2020
16:50
by
RicardoFitbit
02-20-2020
08:21
- last edited on
02-21-2020
16:50
by
RicardoFitbit
The Fitbit app screen on my Chrome Pixel 3a smartphone running Android 10 is tracking "female health" although I'm a man. Using my phone, I clicked the personal settings link in @MarcoGFitbit's community reply at https://community.fitbit.com/t5/iOS-App/Getting-women-s-benchmarks-but-I-m-a-man/m-p/2129963/highlig.... Those settings were correctly set to Male. I clicked Female and Submit. Then I logged out of my Fitbit app and logged back in. The app still showed "female health."
I then followed both the Dashboard and App steps on https://help.fitbit.com/articles/en_US/Help_article/1294#personal, making sure to logout and log back in after each execution, but that didn't work either.
Moderator edit: Subject for clarity
02-20-2020 12:33
02-20-2020 12:33
@ritcheymt I also responded to your similar post in the iOS forum. You just need to remove that tile from your Today screen. Tap on Edit and remove it. Let's just call this a quirk in the app. One part of the app doesn't "talk" to the other part of the app.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.