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Can't edit period or log details

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‎03-31-2022 03:38

‎03-31-2022 03:38

I am unable to confirm period start date as when I press the button it doesn't respond. I also log details such as intensity and feelings and they don't save. I've been on to help and told to restart phone and fitbit, which I've done but it still won't work. I have the latest version of the app. This stopped working about 2 months ago.

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22 REPLIES 22

‎06-10-2022 06:05

In response to TinaJ0

‎06-10-2022 06:05

Yes I agree with you, it's so frustrating.

 

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‎06-13-2022 05:32

‎06-13-2022 05:32

I start every week, unable to change , fix or log anything. I said f` it and deleted the menstrual tracking on my app. Not worth the hassle. I have a regular calander that does what I need.

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‎09-11-2022 14:42

In response to AmyKay

‎09-11-2022 14:42

I was hoping to streamline things by using the Fitbit period tracker.   Glad I'm still using Glow app because I'm having the same problem the original poster had 6mo ago!!

DEAR FITBIT,

I WILL NOT BE A CONTINUING PREMIUM MEMBERSHIP AFTER MY 6MO TRIAL ENDS SINCE CUSTOMER ASSISTANCE SEEMS NONEXISTENT!

 

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