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Date in menstrual tracking is highlighted orange

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‎04-06-2021 00:42

‎04-06-2021 00:42

Hi there,

I’m having an issue with the Fitbit period tracking. Aside from the issue many users are having right now with the calendar opening on the user’s year of birth as opposed to the current date, I’m having a technical issue with the calendar. In the bottom left corner, where the date is displayed, along with the day in the cycle, it is highlighted in a blood orange rectangle. I can’t seem to figure out why this is happening and have tried everything to fix it. Is there something I’m missing?

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8 REPLIES 8

‎04-06-2021 05:27

‎04-06-2021 05:27

I’m having the same issue. Trying to figure out how to fix it. 

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‎04-06-2021 11:22

‎04-06-2021 11:22

Same here! Went to doc appointment today and when I tried to answer the usual question with the info that SHOULD be available in my app I couldn’t cause I’m not about to scroll back from 1974 to 2021! (However, when I DID, it only had my info up to June of 2020! I have been updating it right up to my last period a couple weeks ago. What’s up with the app?

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‎04-06-2021 21:39

‎04-06-2021 21:39

Same here I got my birth year and cannot get the current year - this is important for us women! update please Fitbit 

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‎04-07-2021 18:35

‎04-07-2021 18:35

I'm having the same issue too.  I thought it was because I got a new phone and there was an issue with my profile loading or something.  Been trying to record entries and even after I double tap the date, make the edits, and save, they just disappear and don't even reflect in my logged cycles. I hope they get this fixed pronto!

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‎04-11-2021 13:56

In response to lmirallegro

‎04-11-2021 13:56

I’m having the same problem. And all my data for years is not showing on the calendar. What do a going on. Anyone got a fix yet?

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‎04-12-2021 15:36

‎04-12-2021 15:36

It also opens up my birth year, rather than the current date.

 

I am able to scroll down to the current date & enter my cycle info, and while it keeps my data my place is always reset to my birth year, requiring yet more scrolling.

 

Only started happening once I switched to my new iPhone 12, so could have something to do with this version of the app.

Hope they fix this soon.

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‎04-13-2021 11:21

‎04-13-2021 11:21

I'm having the same issue and it's very annoying. Did you find a way to fix it? 

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‎04-14-2021 01:58

‎04-14-2021 01:58

Hi Everyone 

 

I’m having the same issue, apparently it will be sorted in the next update !!    I uninstalled the app on phone and have now lost all my data, why Fitbit could not have sent a message.    I have 2 years worth of data which I now don’t have.

 

THANKS FITBIT

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