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Female Health Data not saving

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‎07-02-2019 11:23

‎07-02-2019 11:23

Any entries seem to save and them *boom* they just disappear! 

 

I have uninstalled and and reinstalled the app.  I have turned my phone off and on. I have done all myriad of random troubleshooting fix suggestions found on google.

 

why does this keep breaking?

 

Please fix!!!

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‎07-03-2019 05:53

‎07-03-2019 05:53

@blue8embers Welcome to the Fitbit Community! It's great to have you here!

 

Thanks for taking the time to look for troubleshooting steps to fix the issue with your Fitbit Female Health tracking. Make sure your settings are correct and show you as female. I suggest you log out from the app, restart your phone and log back in. After this if the issue persist change your settings to male, save and then change them back to female.

 

Let me know how it goes!

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