11-14-2018
08:17
- last edited on
11-15-2018
03:22
by
MarreFitbit
11-14-2018
08:17
- last edited on
11-15-2018
03:22
by
MarreFitbit
I had been using the Female health tracker, and found it very useful. But, just recently I noticed that I no longer have the tile on my dashboard, although the information is still available on my Versa. I have been looking online for ways to get it back and have not been successful. I deleted my current app and reinstalled it, I updated my gender on my profile (although that had never changed), and I can't find it anywhere. I have attempted to hold the "Edit" button at the bottom of the dashboard and the tile never comes up at all. It totally disappeared. I am beyond frustrated, as I have been working on this for over an hour!
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
11-15-2018 03:29
11-15-2018 03:29
Welcome on board @Denjim, it's nice to see a new member around! Have you checked what @WendyB suggested?
While reading your post, I'd like you to please check what version of the Fitbit app you've installed. If your data in still on your Versa I guess you may have an old Fitbit app version or the tile is hidden on your app.
Female Health is available since version 2.75 or higher. To see which version of the Fitbit app is installed on your device:
If your app needs to be updated, follow the steps below:
Once you've made sure about this, try logging out and logging back in to see if your tile appears. If it's not appearing, let's see if the tile is not hidden by doing the following:
Give this a shot and let us know the outcome!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
11-14-2018 11:58
11-14-2018 11:58
Welcome to the forums!
You dont need to hold down the edit button just tap it on the app.
Have you tried to add it on the compute? On the dashboard click on this and you will see how to remove and add tiles
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
11-15-2018 03:29
11-15-2018 03:29
Welcome on board @Denjim, it's nice to see a new member around! Have you checked what @WendyB suggested?
While reading your post, I'd like you to please check what version of the Fitbit app you've installed. If your data in still on your Versa I guess you may have an old Fitbit app version or the tile is hidden on your app.
Female Health is available since version 2.75 or higher. To see which version of the Fitbit app is installed on your device:
If your app needs to be updated, follow the steps below:
Once you've made sure about this, try logging out and logging back in to see if your tile appears. If it's not appearing, let's see if the tile is not hidden by doing the following:
Give this a shot and let us know the outcome!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
11-15-2018 07:26
11-15-2018 07:26
11-15-2018 07:44
11-15-2018 07:44
Music to my ears @Denjim! I'm glad to hear that this worked for you.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...