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Female Health tile is not showing on Fitbit app

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I had been using the Female health tracker, and found it very useful.  But, just recently I noticed that I no longer have the tile on my dashboard, although the information is still available on my Versa.   I have been looking online for ways to get it back and have not been successful.  I deleted my current app and reinstalled it, I updated my gender on my profile (although that had never changed), and I can't find it anywhere.  I have attempted to hold the "Edit" button at the bottom of the dashboard and the tile never comes up at all.  It totally disappeared.  I am beyond frustrated, as I have been working on this for over an hour!  

 

 

Moderator edit: updated subject for clarity

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Welcome on board @Denjim, it's nice to see a new member around! Have you checked what @WendyB suggested?

 

While reading your post, I'd like you to please check what version of the Fitbit app you've installed. If your data in still on your Versa I guess you may have an old Fitbit app version or the tile is hidden on your app.

 

Female Health is available since version 2.75 or higher. To see which version of the Fitbit app is installed on your device:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap or click Help. You'll see the app version at the top of the screen.
    User-added image

 

If your app needs to be updated, follow the steps below:

 

  1. Tap the Play Store app.
  2. Tap or click the menu icon in the top left corner.
  3. Tap My apps & games. If the Fitbit app has an update, you’ll see it in the Updates list.
  4. Tap Update.

 

Once you've made sure about this, try logging out and logging back in to see if your tile appears. If it's not appearing, let's see if the tile is not hidden by doing the following:

 

  1. From the Fitbit app dashboard, tap or click Edit at the bottom of the dashboard.
  2. To show hidden tiles, tap or click the + icon in the top left corner of the tile you want to show.
  3. To rearrange tiles, hold and drag the tile to a new location.
  4. Tap or click Done.

 

Give this a shot and let us know the outcome! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Welcome to the forums!

 

You dont need to hold down the edit button just tap it on the app.

 

Have you tried to add it on the compute? On the dashboard click on this dots.jpg and you will see how to remove and add tiles

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Welcome on board @Denjim, it's nice to see a new member around! Have you checked what @WendyB suggested?

 

While reading your post, I'd like you to please check what version of the Fitbit app you've installed. If your data in still on your Versa I guess you may have an old Fitbit app version or the tile is hidden on your app.

 

Female Health is available since version 2.75 or higher. To see which version of the Fitbit app is installed on your device:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap or click Help. You'll see the app version at the top of the screen.
    User-added image

 

If your app needs to be updated, follow the steps below:

 

  1. Tap the Play Store app.
  2. Tap or click the menu icon in the top left corner.
  3. Tap My apps & games. If the Fitbit app has an update, you’ll see it in the Updates list.
  4. Tap Update.

 

Once you've made sure about this, try logging out and logging back in to see if your tile appears. If it's not appearing, let's see if the tile is not hidden by doing the following:

 

  1. From the Fitbit app dashboard, tap or click Edit at the bottom of the dashboard.
  2. To show hidden tiles, tap or click the + icon in the top left corner of the tile you want to show.
  3. To rearrange tiles, hold and drag the tile to a new location.
  4. Tap or click Done.

 

Give this a shot and let us know the outcome! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Yes!  This finally worked!  I actually had to go to the fitbit webpage, and download the correct version of the app from there.  The female health tracker is so handy!  Thanks so much!Sent from my Verizon, Samsung Galaxy smartphone
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Music to my ears @Denjim! I'm glad to hear that this worked for you. Robot Very Happy 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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