06-14-2018
10:42
- last edited on
06-17-2018
07:20
by
MarreFitbit
06-14-2018
10:42
- last edited on
06-17-2018
07:20
by
MarreFitbit
First - For those of us who do not track our periods, hormones, had a hysterectomy or are menopausal, provide us an option to OPT out of this feature.
I fully understand the need for it and know it will be very useful once the kinks are worked out. (read most of the conversations posted.)
Note: I did set it up, but did not see an opt out feature, which I thought there might have been. This would be a GREAT enhancement.
Secondly, I remove the tile each time I log into the app on my phone. My behavior is to log in/log out of the app, I do not stay logged on. Each time I remove it, each time I log back in, it appears. By providing an Opt out feature, it will not appear when I log in/out. Leaving myself logged into the app on my phone is not the answer, as previously provided to me on a submission I made. I took that feedback as you did not want to recognize there was an issue with the tile removal on the Android phones. If one removes a tile, no matter what it is, it should remain hidden and not reappear each time they log into the app. This needs to be fixed as well.
Moderator edit: updated subject for clarity
06-17-2018 07:20 - edited 02-11-2024 11:17
06-17-2018 07:20 - edited 02-11-2024 11:17
Welcome to the Fitbit Community @Lve2Tvl! Thank you for the thorough feedback for the Fitbit devices and apps. This has not gone unnoticed and be sure that I will pass this along.
We don't want to create frustration in our customers. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on that feedback.
As you were advised by our customer support team, we recommend force quitting the app instead of logging out to avoid seeing the female health tracking tile appear in your dashboard.
Let me know if there's anything else I can assist you with!
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