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I cant find the tile "Female Health tracking" on my Fitbit App.

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Hello!

 

I cannot fint my Female Health tracker on my fitbit app?

I press EDIT on the bottom of the Dashboard but the tile do not appear..what do i need to do???

I also downloaded the app CLUE,and i would want it to show on the Dashboard on my fitbit app,but cannot find the tile...Please help me:) I have the newest softwear...

My fitbit it Versa

 

-Hege

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Welcome to the Fitbit Community @Heggsokk, hope you're doing great today! Smiley Very Happy Have you made sure that your Fitbit app is up-to-date? For Android it should be on 2.74 and for iOS on 2.52

If the app is updated, I'd recommend doing the following:

  • Log out of your Fitbit app
  • Force quit the app
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit app
  • Check if the Female Health Tracking tile is now there

In order to see your period information on your Fitbit watch, swipe up from the clock face and scroll until you see your female health information. 

Note that to see female health data on your watch, you must set up female health tracking in the Fitbit app and log at least 1 period. For more information about setting up female health tracking, see How do I set up the female health tracking feature in the Fitbit app?

If you don’t want to see period information on your Fitbit watch, delete all your female health data in the Fitbit app. For more information, see How do I add, edit, or delete a period in the Fitbit app?

Sync your watch to see your most recent information. 

On the other hand, at this time it's not possible to link the Fitbit app with the Clue app. Instead, I'm assuming you're using the Clue app on your Versa which is separate from our Female health tracking feature. These two do not communicate with each other. The bug you may be experiencing must be solely in the Clue app. I hope this provides some clarification, but if you still have questions let me know. Smiley Very Happy

Maria | Community Moderator, Fitbit


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