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Lost cycle on Versa after firmware update

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‎12-29-2018 01:32 - last edited on ‎12-31-2018 03:18 by Fitbit Moderator

‎12-29-2018 01:32 - last edited on ‎12-31-2018 03:18 by Fitbit Moderator

Has anyone lost stats on their versa watch? I had my period cycle on the stats and now it's vanished. So it's the stats that you have to swipe up from the main face to get. I have gone into the settings and it's no longer there either. All updates are done and I've tried restarting my watch. I hope they've not gotten rid of it. 

Thanks in advance for any comments 😁

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎12-29-2018 14:24

‎12-29-2018 14:24

The same thing happened after the software update and all is good now as I can see my cycle stats on my Versa like before the update. Check out this thread for troubleshooting!

https://community.fitbit.com/t5/Female-Health-Tracking/After-update-quot-Today-quot-is-not-showing-m...

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‎12-30-2018 00:17

In response to MMV12

‎12-30-2018 00:17

Thank you.

It's back on now 😁

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‎12-31-2018 03:30

In response to Jjones5305

‎12-31-2018 03:30

Welcome to the Community Forums @Jjones5305, hope you're doing great! My friend @MMV12 and I experienced the same (I have the Ionic) after the OS update. Everything should had been back to normal the next day. 

 

Glad to hear both of you have your data back on your watches. 

 

Please don't hesitate to let me know if there's anything else I may assist you with. 

Maria | Community Moderator, Fitbit


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