Hi @sarahb1979,
You're not alone — a few users have reported similar issues with missing menstrual health data on the Charge 6. If the usual restore steps haven't worked, here are a few things that might help:
Check the Fitbit app version – Make sure it's fully updated.
Sync your device manually – Sometimes the data takes a while to reload after a sync.
Log out and back into the app – This can refresh your account data.
Check on another device – Try logging into your Fitbit account from a different phone or the web dashboard at fitbit.com to see if the data appears there.
Contact Fitbit Support directly – If the data is gone from both the app and web, they may be able to assist in recovering it.
Hope this helps! Let us know if you get it resolved — it’s definitely frustrating when health data disappears.
