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Menstrual Health Calendar not defaulting to current year

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Hi everyone.

Thanks for letting us know about the issue with Menstrual Health Calendar not defaulting to current year. We’re currently working to resolve it and hope to have a fix soon.  Please be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

We appreciate your patience and look forward to getting you back on track.

Maria | Community Moderator, Fitbit


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I’m noticing the same thing. Also my calendar is dating back to 1984!

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This is happening to me too and has been for a few weeks 

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Mine just started not working. Kinda glad I’m not alone. But can you fix this please? You’re making things difficult for more than half your users and while we’re trying to not bite people’s heads off. @JuanFitbit can you please give us an update?

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Why when I got to my period tracking calendar on the app does it take me ALLLLLLL the way back to my birth year and I have to forever scroll to get to the current month we are in. Is this a bug or can it be fixed

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@JuanFitbit Any update on this?! It’s been weeks! Maybe the men don’t see it as a problem because it doesn’t affect them... if y’all can’t get this figured out I need to find a new app and fitness tracker. Apps are up to date, but no fix in weeks...

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I seen on other questions this was happening March 24 - and they were working on fixing it- but my mentrual cycle calendar is stuck in 1981 - have to scroll  each time to get to current - also it’s not automatically syncing like it did the first month I had it anymore! Thanks - only had since February -

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@JuanFitbit - any update on fixing the issue? 

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I agree 👍🏻 As mine is July 1974

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It “works” all right... only look at the YEAR it starts with... For some reason it has decided to now start with my birth year!

(It is incredible how old it makes one feel when you have to scroll through decades month by moth...)

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How can we tag when you will post the fix to this? It’s been 11 days since you posted this. You’re not providing one of the key services that is promised. 

any updates for us please? 

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Still waiting...

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This has happened to me too! This issue prevents us from using the health section properly! 

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Same issue here 😠

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Same issue here 😠

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My versa lite hasn’t been syncing correctly and when I try to do it it takes forever. I have turned the phone off, paired and unpaired the Fitbit and nothing works!!! 
Then the women’s calendar keeps going back to the **ahem** year I was born. Why I don’t know! It is like that every day now. I just really need some help if anyone has any advice I would appreciate it greatly!!! Thanks 🙏🏾 

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This is still a problem! 
ive tried deleting and downloading the app and still the same.

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It's been 11 more days since FitBit Moderator commented.  Is there a solution that I'm not seeing?  Any updated news on how to fix this or when it will be fixed?

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My Fitbit app is also showing the calendar from my birth year. It is not defaulting to the current date. I hope this gets fixed soon. @Fitbit please fix this! 

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Strange it is taking this long to fix. This is a very important feature to many users and could have big impacts on fertility and such and such. 

Women are a big user group I think you’ll want to keep

 

 

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I chatted with FitBit, they said they would need to have someone email me
to help. So far this is the email response I've received:

Due to recent events affecting our operations, we may need more than 7
business days to respond.

I've also had the slowness with the synching, looking at sleep details
takes forever and if I tap it 3 times, it eventually opens 3 windows with
the same information. -Hopefully Google is on it. Will post again here if
I receive an answer.
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