Menstrual Health Calendar not defaulting to current year

[MarreFitbit]

Hi everyone.

Thanks for letting us know about the issue with Menstrual Health Calendar not defaulting to current year. We’re currently working to resolve it and hope to have a fix soon.  Please be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

We appreciate your patience and look forward to getting you back on track.

[SarahT76]

Also having this issue! Hoping it’s resolved soon. 

[sjh73]

love your reply.🤣 we don’t need more lady problems do we?

get some women software developers on this!😒💪

[Steffygirrl]

Yes girl! 🙌--
Stephanie

[Odyssey13]

Hi @alohadawn a moderator posted on the 9th, which was two days ago. They are aware of the issue, but they don't personally fix them. Seriously, Fitbit's got this.

[fawcett.charlie]

Hi is there any update on this problem please and how to fix it? 

[nmlorah]

Ummm sorry but their lack of a response would say otherwise. Customer service is a huge part of any successful business, and efficient communication is an integral part of excellent customer service. The lack of a fix and the fact that Fitbit’s moderators are no longer responding to this thread sends a pretty clear message to the female Fitbit user community. So please don’t tell us that “Seriously, Fitbit’s got this” when seriously, they clearly don’t.

[fawcett.charlie]

Thanks for this. So annoying when you’re trying to conceive and all the data is messed up!!

[JessC78]

This👆🏻. They don’t seem to have “got this” in the slightest. They just put people on here to placate us for the last 3 weeks while nothing is fixed.

[paidinfull01]

Agreed 100%!!! Yet please upgrade to their premium service for better and more accurate data!!!!!! WTF!!!!!!

[JoWy]

The menstrual cycle section on my dashboard is showing the year 1975 and won’t allow me to edit or change my cycle date. Anyone having a similar issue or know how to fix it? I went on the website and that section wasn’t even on there.

[LiliyaFitbit]

Hello everyone, thanks for your participation in the Community.

Thank you for the information and for taking the time to report this matter. I appreciate your efforts and would like to confirm that this issue has been reported to our team and they are currently investigating it. I've merged your posts to this thread for updates. 

See you around.

[ness21]

I am having this same issue! I don’t want to have to scroll from August 1982 to the present, 38.5 years later! 

[JessC78]

There’s about 300 people above ha...with the same problem. For the last 3 weeks and we all just keep being told they are aware of the problems.

[Ranadi]

Hi @JuanFitbit!

Has there been any update on the menstrual calendar issue?

thanks!

[Mountainfairy]

I also have this problem with my calendar 

[Kayla22ty]

My Fitbit says the year is 1990 (my birth date) and I can’t see anywhere to change it. When it syncs it does not change? Any ideas?

[threelockbox]

my app says the date is my birth year and july 11th.  It wont let me scroll back on calendar or edit.  

[Foreversjw]

Hi everyone!

A few days ago I noticed my calendar was missing all of my tracking data. It’s showing in my insights but the calendar itself is missing all the data and I’m unable to add or edit. 

I also noticed that it’s showing 1988 as the year (my birth year). 

Anyone else experiencing this?

I tried deleting the app and redownloading and also restarting my phone. 

 

[Eque]

I have the same issue. For me if I continue to scroll up I eventually get
to today’s date and I am able to edit. But it is a lot of scrolling and
need to be done every time, But it is a temporary solution.

[SunsetRunner]

Following! Mine is doing the same thing!!