04-13-2021 06:32 - edited 08-13-2024 16:10
04-13-2021 06:32 - edited 08-13-2024 16:10
Hi everyone.
Thanks for letting us know about the issue with Menstrual Health Calendar not defaulting to current year. We’re currently working to resolve it and hope to have a fix soon. Please be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.
We appreciate your patience and look forward to getting you back on track.
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04-25-2021 11:11
04-25-2021 11:11
Why is this still not resolved. ? It has been over a month since first reported.
04-25-2021 11:23
04-25-2021 11:23
Thanks so much! It worked!
04-25-2021 12:23
04-25-2021 12:23
Thanks - this issue is so annoying is there anyway Fitbit can fix it sooner? We have enough to worry about when it comes to our reproductive health
04-25-2021 14:18
04-25-2021 14:18
The Menstrual Health Calendar on my Fitbit app is set to Aug/Sept1980??? My birth year. There doesn’t seem to be anyway to change it which is so annoying as I’ve no idea how I’m supposed to log properly. When is the App update going to be ready?
04-25-2021 14:41
04-25-2021 14:41
same with mine
04-25-2021 15:49
04-25-2021 15:49
04-25-2021 18:22
04-25-2021 18:22
I have IOS 14.4.2 as the last update. I’m having the same issues with my birth year showing in the menstrual cycle tracker. It is so aggravating. When is the next IOS update?
04-25-2021 18:40
04-25-2021 18:40
I had this issue too and now I downloaded the update from a week ago and have no calendar at all
04-25-2021 19:21
04-25-2021 19:21
This is what mine is doing. Frustrating to have to scroll through 38 years to edit my current period. 🤦🏼:female_sign:
04-25-2021 22:58
04-25-2021 22:58
Any news when this will be getting fixed? It’s so irritating having to scroll from 1976 every time I want to check anything. 🥱 this issue has been going on for a while now... come on fitbit!
04-25-2021 23:10
04-25-2021 23:10
Hi,
Just wondering whether there’s an update on the menstrual calendar fix, mines not been working properly for weeks now? It stuck on a calendar that says Jun74 etc and won’t let me update it? I know you said you are working on a fix but I haven’t seen any app updates yet?
Thanks for your help. 😀
04-25-2021 23:33
04-25-2021 23:33
Hi, is there a fix for this yet? I see this thread is weeks old. My period tracker is also defaulting to my birth year...
04-26-2021 01:35
04-26-2021 01:35
I just updated the app to fix this issue. And now it has deleted all previously entered tracking. Which I was using as a log for my doctor. I’m so upset I could cry.
04-26-2021 01:43
04-26-2021 01:43
That’s terrible. So sorry.
I can’t use it all now. It just freezes when I try to scroll to the current year
It really doesn’t look good that this is the one fix they have ignored.
04-26-2021 02:25
04-26-2021 02:25
Oh no. I hadn’t tried making any changes or notations. And now I see that it freezes! Oh no. Not working at all. Oh no.
04-26-2021 04:17
04-26-2021 04:17
When is this taking place?
04-26-2021 04:21
04-26-2021 04:21
My account starts on my birthday
04-26-2021 04:45
04-26-2021 04:45
Not only does my menstrual tracker default to my birth year, it has lost ALL of my data since I got my fitbit in 2016. It's really not good enough - do fitbit not realise how many women rely on this app? Had I known that the service would be this flaky I would have looked elsewhere. I'm extremely unhappy about the length of time it is taking them to fix this
04-26-2021 06:11
04-26-2021 06:11
I need my cycle data for fertility treatment. I had the issue that I had to scroll, but now that whole part of the app just crashes and I can't find any data I have previously put in. I thought if I logged in on my laptop I might be able to find it, but it seems that data is completely lost. Upset and disappointed.
04-26-2021 08:19
04-26-2021 08:19
Lord, yes! Mine's stuck in 1974... really wish I could use this tracker.