04-13-2021 06:32 - edited 08-13-2024 16:10
04-13-2021 06:32 - edited 08-13-2024 16:10
Hi everyone.
Thanks for letting us know about the issue with Menstrual Health Calendar not defaulting to current year. We’re currently working to resolve it and hope to have a fix soon. Please be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.
We appreciate your patience and look forward to getting you back on track.
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04-07-2021 14:39
04-07-2021 14:39
Yes please update me too as I am having this problem.
04-07-2021 15:24
04-07-2021 15:24
Mine too! What the heck! I can’t fix it!
04-07-2021 15:52
04-07-2021 15:52
Apparently the app updated at some point and now all my current and past data is missing it is showing me jan of “80” and won’t let me go to the current month calendar is there a fix for this?
I have a very messed up cycle that I track for my doctors
04-07-2021 16:36
04-07-2021 16:36
Hello everyone, thanks for your participation in the Community.
Thanks for taking the time to report this issue, I understand that this can be very frustrating. I would like to confirm that our team is aware of it and they are working to identify a resolution as quickly as possible. I am sorry for any trouble, thank you for your patience and understanding.
By the way, I've moved your posts to Menstrual Health Tracking board and merged several threads with this issue so we can keep our forums organized.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-07-2021 17:34
04-07-2021 17:34
Omg I’m so glad I’m not the only one! Looks like everyone is having this problem, I hope they fix it soon so I can stop scrolling through 41 years worth of calendars haha
04-07-2021 17:37
04-07-2021 17:37
Hi everybody. Thank you for taking the time to report this.
Our Team is already working on a solution for this.
Should I receive further information, I'll be more than glad to share it here.
I appreciate your understanding and thank you for your patience
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
04-07-2021 17:40
04-07-2021 17:40
The same thing is happening to me. I hope Fitbit can fix this ASAP 🤞
04-07-2021 18:57
04-07-2021 18:57
Same here
04-07-2021 19:01
04-07-2021 19:01
Appears that this is a known issue since they updated the app but no fix!!! Super annoying! Seems like a long time has passed without a resolution. Hopefully it’ll be fixed soon because scrolling from your bday to current date is super annoying!
04-07-2021
20:00
- last edited on
04-13-2021
07:06
by
JuanJoFitbit
04-07-2021
20:00
- last edited on
04-13-2021
07:06
by
JuanJoFitbit
I’m having the exact same problem and logging out and restarting my phone didn’t help.
I have a Versa.
Moderator edit: merged reply
04-07-2021 20:17
04-07-2021 20:17
My calendar year is incorrect and I am missing all my information logged into the app.
04-07-2021
20:33
- last edited on
04-08-2021
10:29
by
SilviaFitbit
04-07-2021
20:33
- last edited on
04-08-2021
10:29
by
SilviaFitbit
Today, 4/7/21, is the first time I have noticed this issue. It was working fine last week. Now it defaults to my birth year?? I'm OLD. This has to be a mistake. I should almost be done with these periods and I was tracking on purpose for this reason because they are so in recent months. (no pun intended) this was my only thing I was tracking on. When this will be fixed? Or do I need to switch to another option to track?
Moderator Edit: Word choice
04-07-2021 22:36
04-07-2021 22:36
Has anyone fixed this on the app yet? I’m still having issues! It’s been like this for a week... super weird..
04-07-2021 22:37
04-07-2021 22:37
Has anyone fixed this on the app yet? I’m still having issues! It’s been like this for a week... super weird..
04-08-2021 01:43
04-08-2021 01:43
On the FitBit app where I use to track my menstrual cycle the date on the calendar has changed to February 1992. Any reason why and does anyone know how I can change this back? Also for a few weeks now my sleep tracking doesn’t work properly. Sometimes it will say I’ve had one hour when I know that’s not true at all. Anyone else?
04-08-2021 03:52
04-08-2021 03:52
any progress or updates on this issue?
04-08-2021 04:15
04-08-2021 04:15
I just got the standard “delete and reinstall the app” reply a few minutes ago — which still didn’t remedy the calendar issue. Thinking there still isn’t an actual fix.
04-08-2021 05:33
04-08-2021 05:33
Any news on this yet? Have tried contacting Fitbit Support, but not getting any response. Not only does it default to the date of birth, but it also won't save any new information - it is not working at all....getting very frustrated, and i'm obviously not the only one.
04-08-2021 07:29
04-08-2021 07:29
4/8 and the app still reverts back to my birthdate. Has anyone received any Info on this being corrected?
04-08-2021 07:46
04-08-2021 07:46
The female health tracking in the app keeps going back all the way to 1997 when I click into it. I have to scroll ALLLLL the way down to get to today’s date and recent f. Anyone else having this issue?
I’ve force quit the app and restarted multiple times.