04-13-2021 06:32 - edited 08-13-2024 16:10
04-13-2021 06:32 - edited 08-13-2024 16:10
Hi everyone.
Thanks for letting us know about the issue with Menstrual Health Calendar not defaulting to current year. We’re currently working to resolve it and hope to have a fix soon. Please be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.
We appreciate your patience and look forward to getting you back on track.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Answered! Go to the Best Answer.
04-12-2021 04:21
04-12-2021 04:38 - edited 04-12-2021 07:16
04-12-2021 04:38 - edited 04-12-2021 07:16
I posted in wrong place. Idk how to delete.
04-12-2021 05:29
04-12-2021 05:29
04-12-2021
05:55
- last edited on
04-13-2021
07:17
by
JuanJoFitbit
04-12-2021
05:55
- last edited on
04-13-2021
07:17
by
JuanJoFitbit
I have the same problem, but im in 1980 ! When you try to do anything in that section mine freezes!
Tried all these too, and no help either!
Just out of interest has it gone back to your year of birth. I tried to change my date of birth as has a theory and I can’t change it!
Moderator edit: merged replies
04-12-2021
06:48
- last edited on
04-13-2021
07:19
by
JuanJoFitbit
04-12-2021
06:48
- last edited on
04-13-2021
07:19
by
JuanJoFitbit
Thats it folks. i'm taking the permanent solution. moving on to apple watch lol. fitbit is unfit now 😛
Nooo it didnt, got any other magic tips?
@1Missmay theory correct, I changed my DOB to 2020 and bingo the calendar jumped to 2020!! how crazy is that. someone go get a bug fix!
Moderator edit: merged replies
04-12-2021 06:57
04-12-2021 06:57
It appears that it starts from when your birth date is. I have not read through all of the comments so my apologies if this has already been determined. Mine then freezes once I get to the date I need in current month.
04-12-2021 07:08
04-12-2021 07:08
Yeah mines stuck in my year of birth. When I scroll it freezes so I can’t log anything. I’ve been hoping the app has an update that will fix it but as yet no fix 😞
04-12-2021 07:10
04-12-2021 07:10
The date on my calendar (under female health) is defaulting to 1953 instead of current year. I think this started when I did the recent firmware update
04-12-2021 07:59
04-12-2021 07:59
Mine is doing the same thing, but when I scroll down to near the current date, the app freezes.
04-12-2021 08:43
04-12-2021 08:43
A couple of weeks ago, I went into the period tracker on my app, and it wasn’t showing any tracking. The year is set at 1977. Won’t let me edit. I didn’t make any changes to settings st any point, so this was not user error. Help!
04-12-2021 09:12
04-12-2021 09:12
OOH thanks for the reminder/tip about "Apple Health app". I just started tracking there so I can have a back up!
04-12-2021 10:20
04-12-2021 10:20
This has happened to me. I know your aware of the issue, but wanted to let you know another person has this issue.
04-12-2021 13:11
04-12-2021 13:11
I didn’t realize mine was doing the same til this comment. Yeesh, no wonder! Very frustrating but thanks!
04-12-2021
14:11
- last edited on
04-14-2021
04:07
by
JuanJoFitbit
04-12-2021
14:11
- last edited on
04-14-2021
04:07
by
JuanJoFitbit
Same here! Can’t scroll through the last 45 years without the app freezing, I’m just left with a rather expensive digital watch now (mine is also a charge 3) Maybe this is a just a marketing ploy, so we all have to buy a new model 🤷:female_sign:
I think that’s the purpose of the app glitch, to force you to buy the latest model
Moderator edit: merged reply
04-12-2021 14:54
04-12-2021 14:54
Good afternoon. I recently purchased a Fitbit Sense, upgrading from the Iconic. However, the Fitbit App. Is giving me loads of trouble. Not only is it being super slow in loading, but my biggest issue is the calendar. The calendar shows the year 1988 or more specifically, just, “88.” I’ve tried everything to reset it. I’ve even reached out to Fitbit, making my concern’s known. You can’t edit, delete, or add a period in this app due to the year being wrong. Anyone have some ideas on how to reset the calendar or get the Fitbit App to work?
04-12-2021 15:00
04-12-2021 15:00
Hi seems this has been going on for some time, I thought it was just my app needed syncing !!
any chance on another update with a timescale before I abandon this part of the app and find another cycle chart app ?
many thanks
04-12-2021 15:07
04-12-2021 15:07
I bet if this was a fault that caused an issue for men it would have been sorted much more quickly 🤔
04-12-2021 15:08 - last edited on 04-23-2021 14:15 by LiliyaFitbit
04-12-2021 15:08 - last edited on 04-23-2021 14:15 by LiliyaFitbit
This is a known issue. There is no fix. Fitbit has to fix the issue
Sent from my iPhone
Moderator edit: personal info removed
04-12-2021 15:14
04-12-2021 15:14
I reckon if this glitch / problem had resulted in men being unable to use part of the app it would have been sorted much more quickly !!
04-12-2021 15:14
04-12-2021 15:14
AMEN!!!!!!!!