04-13-2021 06:32 - edited 08-13-2024 16:10
04-13-2021 06:32 - edited 08-13-2024 16:10
Hi everyone.
Thanks for letting us know about the issue with Menstrual Health Calendar not defaulting to current year. We’re currently working to resolve it and hope to have a fix soon. Please be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.
We appreciate your patience and look forward to getting you back on track.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Answered! Go to the Best Answer.
04-18-2021 00:39
04-18-2021 00:39
The tracker is still not working for me. I’ve deleted and reinstalled the app. The year is now correct on the tracker, and I am able to scroll through the dates, however if I try and log information - the tracker freezes and has to be forced closed. If I try to back out of the tracker (without trying to log information) - it freezes the app and has to be forced closed.
The version of the app is 3.41 (1046)
04-18-2021 06:05
04-18-2021 06:05
Me too! New charge 4 (which I cannot get to receive the latest firmware update no matter what I do, so I am lacking features it was supposed to be packaged with). App and iOS are up to date. App allows me to select “not yet” or “yes” to predicted period but doesn’t keep the selection the next time I load the calendar no matter how many times I reselect it. Now the app is also hard crashing whenever I attempt to edit a period and then lags on a blank white screen for a while before the app actually loads. This is after I had the issue where the calendar defaulted to my birth year, which (shockingly) I was actually able to fix with a solution found in the forums.
When is the app update with the bug fix going to be available?
04-18-2021 09:58
04-18-2021 09:58
04-18-2021 10:15
04-18-2021 10:15
My period tracker is defaulting all the way back to 1987 every time I open it. Wowzers. I can’t wait for the app fix.
04-18-2021 11:58
04-18-2021 11:58
Brand new charge 4 only had 2 months and the predicted period and menstrual tracking isn’t working. The calendar month is May 73 when I was born not April this month and whatever I try none of the edit buttons on app are working.
any advise please.
04-18-2021 15:55 - edited 04-18-2021 15:57
04-18-2021 15:55 - edited 04-18-2021 15:57
I've got an iPhone 11 and a FitBit Versa 2 and the issue is still there. Although I'm seeing some people have deleted and re-installed the app I will try that now.
04-18-2021 15:58
04-18-2021 15:58
04-18-2021 15:59
04-18-2021 15:59
I have the same problem with my versa
04-18-2021 17:12
04-18-2021 17:12
The good news - the app update seems to have fixed the default calendar going back 50 years. The bad news - I can only see data going back through February 2021. All the symptoms and dates I logged prior to that date are gone. Is that temporary and will eventually sync and catch up, or is all of my historical health data gone?
04-18-2021 18:37
04-18-2021 18:37
Hi! It’s still not fixed. My original complaint about the Fitbit menstrual cycle tracking & now it seems the stair tracker isn’t monitoring right! Please keep in mind this is a new Fitbit sense. I’m begging to think the whole Fitbit app isn’t working. But, then why would I have a Fitbit if it isn’t correctly monitoring my steps, menstrual cycle, the floors? Is it honestly recording my stress level and my sleep time? There’s no point in a Fitbit if it doesn’t work. Can I get my money back? Spending $300 on something that has incorrect info and not monitoring what it says it’s going to is... well.... worthless.
04-19-2021 01:11
04-19-2021 01:11
Mine too. Has there been a fix yet?
04-19-2021 02:27
04-19-2021 02:27
Charge 4
iPhone 12
04-19-2021 02:42
04-19-2021 02:42
Yes! I am having the same problem. The calendar is locked on my birth year 1980z. Please help! When will this be resolved?
04-19-2021 06:31
04-19-2021 06:31
Some people have been mentioning their data is incorrect on the calendar. I did have a glitch yesterday where none of the periods I'd entered over the last 4 years had the colored overlay, but the data was still clearly there. Starting the app up this morning, and everything is there as it should be, with its colored overlays for period days.
There seem to still be some glitches going on, but the major problems of the calendar defaulting to birth week and the red/orange block on the "today" in the lower left and everything freezing constantly seem to be fixed by deleting and reinstalling the app.
It would be useful if the calendar and tracking was accessible from the website dashboard (I can find no way to add that tile to the dashboard?!), simply so people could see if their data was intact before deleting and reinstalling the app.
04-19-2021 07:10
04-19-2021 07:10
My app just updated but the problem is still not fixed? It’s stuck in 1994...
04-19-2021 07:56
04-19-2021 07:56
The pencils icon does not work and selecting edit will not work, the calendar is all funky as well. Any thoughts for how I can edited my period start and end date. I’ve never had this issue with editing dates before.
04-19-2021 07:59
04-19-2021 07:59
Never mind! Had to scroll on calendar to current year! Not sure how that happened.
04-19-2021 08:12
04-19-2021 08:12
Mine is now working correctly. I do not know why, I have not altered anything 🤷:female_sign:
04-19-2021 10:05
04-19-2021 10:05
Same thing here. No app update and my charge 4 still has not received any firmware updates since I bought it but the female health tracking started working again this morning.
04-19-2021 10:07
04-19-2021 10:07
Lucky you! Mine still is saying 1988. Gosh darn it!!! Ughh.